route to workbasket from activity pega

Pega refers to work groups as teams and operators as team members. Routing is optional Routing occurs.

Route Assignment Using Activity Support Center

If we want to route the work to a specific operator we need to choose ToWorkList activity.

. Routing options You route an assignment to the current user if the user who completed the preceding assignment should complete the current task. Basics At run time the router activity determines which workbasket or worklist receives the new assignment. Ad Have both speed and scale with a Center-out approach to structuring your technology.

Transcend channels and data silos to achieve both quick wins and long-term transformation. A workbasket is a shared pool of assignments from which users can select work. If you really wanted to do from Activity Call the OOTB Work-ToWorkbasket from your activity.

Ad Have both speed and scale with a Center-out approach to structuring your technology. In the header of Dev Studio click ConfigureOrg SecurityToolsWork Queues. Assignments can be transferred from a workbasket to a.

Set the Activity Type field on the Security tab to Route. Pega Platform refers to work groups as teams and operators as team members. Transcend channels and data silos to achieve both quick wins and long-term transformation.

Workbaskets are instances of Data-Admin-Workbasket and assignments to workbaskets are instances of Assign-Workbasket. As mentioned earlier by Bhavya we can define the WorkqueueWorkbasket from the Assignment shape itself. Only input parameters need to be declared on the Parameters tab of the Activity form For example the standard activity Work-ToDefaultWorkbasket routes an.

Store the result in an output parameter named AssignTo. The router activity can consider skills backlogs facts in the work item urgency deadlines and other factors in making this determination. Defining the security model and organization structure Defining the workbaskets Version 87 Updated on May 30 2022 A work queue is a queue of open assignments in the application.

For example you route an assignment to the payroll department work queue because anyone that belongs to the. This requires the operator id of the specific operator. You route to a work queue if anyone in the work group can complete the assignment.

You route an assignment to a specific user if an individual user.

Routing Work Pega Academy